Privacy Policy
Effective Date: July 15, 2026 — Last Updated: July 15, 2026
Table of Contents
1. Introduction
HDM HandyMan LLC operates as a computer systems design company based in Clearfield, Utah. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how HDM Handyman collects, uses, discloses, and safeguards your information when you visit our website, use our services, or communicate with us.
By accessing or using our website and services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our website and services immediately.
This Privacy Policy applies to all information collected through our website at hdmhandyman.lat, email communications, telephone inquiries, and any other interactions you may have with HDM HandyMan LLC in connection with our computer systems design services.
Key Point: We are a business-to-business service provider. Most information we collect relates to business contacts and project requirements rather than individual consumer data.
2. Information We Collect
2.1 Information You Provide Directly
We collect information that you voluntarily provide when you interact with HDM HandyMan LLC. This includes but is not limited to: your name, email address, phone number, company name, job title, physical address, and any other details you share through contact forms, email correspondence, consultation requests, or direct communications. When you provide us with project specifications, technical requirements, or system design documentation, we collect and store that information as part of our service delivery process.
2.2 Information Collected Automatically
When you visit our website, certain information is automatically collected through standard web technologies. This may include: your Internet Protocol (IP) address, browser type and version, operating system, referring URLs, pages viewed, time and date of visits, time spent on pages, click patterns, and other diagnostic data. We use this information to analyze trends, administer the website, track user navigation, and gather broad demographic information for aggregate use.
2.3 Cookies and Similar Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files placed on your device that help us recognize your browser and capture certain information. We use essential cookies for basic website functionality, analytics cookies to understand how visitors interact with our site, and preference cookies to remember your settings. You can control cookie preferences through your browser settings, though disabling certain cookies may affect website functionality.
2.4 Information from Third Parties
We may receive information about you from third-party sources, including our business partners, service providers, and publicly available databases. This information may supplement the data you provide directly and helps us maintain accurate records and improve our services.
3. How We Use Your Information
3.1 Service Delivery
We use the information collected to provide, maintain, and improve our computer systems design services. This includes: responding to your inquiries and consultation requests, developing system architecture proposals and design documentation, managing ongoing projects and client relationships, performing technical assessments and requirements analysis, and delivering IT consulting and support services as contracted.
3.2 Business Operations
Your information supports our internal business operations, including: billing and invoicing for services rendered, maintaining accurate client and project records, conducting internal analytics to improve service quality, ensuring compliance with legal and regulatory obligations, and protecting our legal rights and the security of our business.
3.3 Communication
We may use your contact information to send you service-related communications, including: project status updates, technical documentation, service announcements, administrative messages, responses to your inquiries, and information about our services that may be relevant to your business needs. You may opt out of marketing communications at any time by contacting us directly.
3.4 Legal Basis for Processing
For individuals located in jurisdictions requiring a legal basis for data processing, we process personal information based on: the performance of a contract with you, our legitimate business interests, compliance with legal obligations, or your consent where required by applicable law.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include: the duration of our business relationship with you, the nature and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, applicable legal, regulatory, tax, or accounting requirements, and whether the information is necessary to resolve disputes or enforce our agreements.
When information is no longer needed for the purposes for which it was collected, we take reasonable steps to securely delete, destroy, or anonymize it in accordance with our data management policies and applicable laws.
6. Data Security
HDM HandyMan LLC implements and maintains reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include: encrypted data transmission protocols including Transport Layer Security (TLS), secure server infrastructure with access controls and authentication mechanisms, regular security assessments and vulnerability testing, employee training on data protection and confidentiality obligations, and incident response procedures to address potential security breaches.
Despite our best efforts, no method of electronic storage or transmission over the Internet is completely secure. While we strive to protect your personal information using commercially acceptable means, we cannot guarantee its absolute security. We encourage you to take steps to protect your own information, including using strong passwords and keeping your login credentials confidential.
Security Notice: In the event of a data breach that compromises your personal information, we will notify you in accordance with applicable laws and our incident response procedures.
7. Your Rights and Choices
7.1 Access and Correction
You have the right to request access to the personal information we hold about you and to ask that we correct, update, or delete any information that is inaccurate or incomplete. To exercise these rights, please contact us using the information provided in the Contact Information section below.
7.2 Data Portability
Where applicable, you may request that we provide your personal information in a structured, commonly used, and machine-readable format, or transmit it directly to another data controller where technically feasible.
7.3 Deletion
You may request that we delete your personal information, subject to certain exceptions. We will evaluate your request and respond within the timeframes required by applicable law. Please note that we may need to retain certain information for legitimate business purposes or as required by law.
7.4 Opt-Out Rights
You may opt out of receiving marketing and promotional communications from us by following the unsubscribe instructions included in those communications or by contacting us directly. Please note that even if you opt out of marketing communications, we may still send you transactional or service-related messages regarding your account or ongoing projects.
7.5 Cookie Controls
Most web browsers allow you to manage cookie preferences through their settings. You can typically configure your browser to reject all cookies, accept only certain cookies, or notify you when a cookie is being set. Please refer to your browser help documentation for specific instructions.
7.6 California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). These rights may include the right to know what personal information is collected, the right to delete personal information, the right to opt out of the sale of personal information, and the right to non-discrimination for exercising your privacy rights. To exercise any California-specific privacy rights, please contact us using the information provided below.
7.7 European Economic Area and United Kingdom Rights
If you are located in the European Economic Area (EEA) or the United Kingdom (UK), you have additional rights under the General Data Protection Regulation (GDPR) and the UK GDPR. These rights include: the right to access, rectification, erasure, restriction of processing, data portability, objection to processing, and the right to withdraw consent. You also have the right to lodge a complaint with your local supervisory authority if you believe our processing of your personal information violates applicable law.
8. Children Privacy
Our website and services are not directed to individuals under the age of 18. HDM HandyMan LLC does not knowingly collect, use, or disclose personal information from children under 18 years of age. If we become aware that we have inadvertently collected personal information from a child under 18 without verified parental consent, we will take immediate steps to delete such information from our records. If you believe a child under 18 has provided us with personal information, please contact us so we can take appropriate action.
9. Third-Party Services
Our website may contain links to third-party websites, applications, or services that are not owned or controlled by HDM HandyMan LLC. We are not responsible for the privacy practices, content, or security of these third-party services. We encourage you to review the privacy policies of any third-party services you interact with before providing your personal information. This Privacy Policy applies solely to information collected by HDM HandyMan LLC through our website and services.
We may use third-party analytics services, such as Google Analytics, to help us understand how visitors use our website. These services may use cookies and similar technologies to collect information about your use of our website and other websites. The information generated by these cookies about your use of the website is transmitted to and stored by these third parties on their servers. You can learn more about how these third parties handle your data by reviewing their respective privacy policies.
10. International Data Transfers
HDM HandyMan LLC is based in the United States, and your information may be transferred to, stored, and processed in the United States or other countries where our service providers maintain facilities. These jurisdictions may have data protection laws that differ from those in your country of residence. By using our services or providing us with your information, you consent to the transfer of your information to the United States and other jurisdictions as described in this Privacy Policy.
When transferring personal information from the EEA, UK, or other regions with data protection laws, we take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy and applicable law. These safeguards may include standard contractual clauses approved by relevant regulatory authorities.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will revise the Effective Date at the top of this page and may provide additional notice, such as a notification on our website or via email for significant changes. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services after any changes to this Privacy Policy constitutes your acceptance of the revised policy.
12. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact HDM HandyMan LLC through any of the following methods:
We are committed to addressing your privacy concerns promptly and will respond to your inquiries within the timeframes required by applicable law. For time-sensitive matters, we recommend contacting us via email for the fastest response.